Terms And Conditions

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Please read these terms and conditions carefully as they are intended to form the basis of our contract with you. You may wish to keep an electronic or paper copy of them for future reference.

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Identity of business

We are:
Matthew Hardy T/A AberPrintz

                                                                                                                     
We can be contacted through these details:
11 Dan-Y-Meio, Abertridwr, Caerphilly CF83 4BZ
info@aberprintz.co.uk
07526 525399

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Contract formation

When you order goods or services from us online you are making a legal offer to buy. A contract is only formed when we reply to you to accept your offer and we will not take payment from you until we have accepted your order. If we do not accept the offer because we are unable to supply the goods or services requested, or for any other reason, we will respond promptly to make you aware, and no charge will be made.

 

Ordering goods

You can order goods by visiting our online shop www.aberprintz.co.uk.

When you click on ‘Place Order and Pay’ you are under an obligation to pay.

We accept the following means of payment: Debit / Credit Card , these transactions are processed by our payment provider Square.

 

Delivery of goods

Delivery Charges are based on the item size/weight and are shown on the cart page.

Small Items £3.70, Large Items £5.50

You will only pay 1 delivery charge per order, where there are 2 different rates this will be the higher of the 2.

Delivery to UK only

Purchases are usually dispatched within 5 days, if there is likely to be a delay to this you will be informed via email after ordering.

 If we are unable to process orders for reasons such as holidays / sickness this will clearly be shown on the website and online store pages.

All orders are sent using Royal Mail Tracked postage, by entering an email address and phone number at checkout these will be used to inform you of parcel tracking updates from Royal Mail.

 

Cancellation and returns

You may cancel the purchase at any time up to 14 days after delivery

If you choose to cancel, please contact us, preferably by sending an email to info@aberprintz.co.uk). You may use the model cancellation form at the end of these terms, but you do not have to.

If you cancel your purchase, you must arrange and pay for the goods to be returned to us at (11 Dan-Y-Meio, Abertridwr, Caerphilly CF83 4BZ ). We recommend using a tracked service to return goods.

You must do this within 14 days of notifying us of your wish to cancel.

If you cancel and return the goods as described above, we will refund the full purchase price, including the original delivery charge, on the condition that you have not used the goods or otherwise handled them so that their value is reduced. If you have handled the goods so as to reduce their value, we may deduct an amount from the refund that is proportionate to this reduction. Refunds are provided within 14 days of our receipt of the returned goods.

You have the right to receive a refund for goods cancelled in accordance with the above terms. However, if you would prefer to receive alternative equivalent goods from us, or a credit note, please let us know and we can consider appropriate options.

 

 

 

Consumer rights

If you buy goods from us, we have a legal obligation to supply goods that are in conformity with the contract.

If goods are faulty, the processes and timescales above under 'Cancellation and returns' do not apply, and we will deal with the problem according to your consumer buying rights. If you think there is a problem with goods purchased from us, please contact (info@aberprintz.co.uk).

 

Model cancellation form

To (AberPrintz   info@aberprintz.co.uk):

I / We (*) hereby give notice that I / We (*) cancel my / our contract of sale of the following goods (*) / for the supply of the following service (*),

Ordered on (*) / received on (*),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(*) Delete as appropriate

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Last Updated 17th October 2024

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